Shipping Policy

Domestic Shipping

In Pakistan, a flat shipping fee of PKR 250 will be charged on all orders. However, we offer free shipping on orders above PKR 5,000.

The customer will usually receive their order within 3-5 business days after it has been shipped. After payment authorization, it can take up to 2 days for us to process and dispatch the order. This is an estimate and does not include weekends or holidays. We do not ship to P.O. Boxes. Delivery may take longer in remote areas of Pakistan.

"Cash on Delivery" orders will be processed after successful telephonic verification. However, Kashmala By K reserves the right to process "Cash on Delivery" orders without telephonic verification for verified customers and/or during high-volume periods such as sales, seasonal launches, and promotions.

Order Tracking

After placing your order, you will receive an email with your order number and an order tracking number (if a valid email address was provided). You can enter this tracking number in our Order Tracking section to check your order status.

International Shipping

Yes, we offer international shipping. However, shipping charges may vary depending on the destination country and state. Our team will provide you with detailed information and guidance accordingly.

Customs, Duties, and Taxes

All international orders may be subject to taxes and duties. We ship your package Duty and Taxes unpaid, meaning we do not calculate any local taxes or duties at checkout. Any additional fees must be paid by the customer upon delivery. Customs policies vary by country, and we have no control over these charges.

For customers in Saudi Arabia, a valid commercial registration with Saudi Customs is required for smooth clearance and delivery. If a consignee does not have a valid commercial registration, the shipment will be returned to the origin without prior notice.

Note:

We have made every effort to accurately display product colors on our website. However, actual colors may vary depending on screen resolution. We cannot guarantee that your screen’s display will exactly match the product color upon delivery.